Flight reviews Easyjet Berlin Schoenefeld (SXF) - Brussels Brussels National (BRU)
Only eDreams' clients who have flown with Easyjet from Berlin Schoenefeld (SXF) to Brussels Brussels National (BRU) can publish comments and airline reviews here.
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| Easyjet | 3 reviews | 2.7 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Berlin - Brussels 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
3out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3.3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3.5out of5
Luggage handling rating:
1.5out of5
Incident handling rating:
1out of5
3
3Customer reviews and ratings
Date:04 August 2010
kdorothy
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"I have very bad feeling for this fly. I was with my baby boy and nobody pay attention on it....terrible, never before happend to us. Plus my luggage has been damage"
Check in and boarding
Check in and boarding rating:
1out of5
"CheckIn: I had to take 6 kg out of my luggage, cause this airlines are not counting any additional kg while travelling with the baby"
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: There was no place for mom with baby...I had to take free place whenever it was. So I seat cloce to catewalk, what is not allowed in other airlines. Usual place for mother with kid is close to window"
Travelling with children
"Children: No body care that I am with child..."
Luggage handling
Luggage handling rating:
1out of5
Damaged luggage: Yes
"Luggage handling: There should be some additional kg when you traveling with kids like in other "normal" airlines"
Date:15 June 2010
catherineH
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Surcharges
Payment by credit card (?): 0-2
Check In (?): 0-2
Check in reason: Check-in online
Luggage check in (?): 0-2
No of bags: 1
"Surcharges comments: luggage = part of travel"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Cancellation
"Incidents: travel cancelled : crew had exceeded its flight allowance
said to be quite common with easjet
couldn't not rebook for flight following day
had to wait till last moment before knowing if able to get in next flight or not
(i had to be back to work!)
i had to book another night at an hotel + many phonecalls +many unexpected cost
I intend to write a letter to consumer organisation in Belgium about this incident"
said to be quite common with easjet
couldn't not rebook for flight following day
had to wait till last moment before knowing if able to get in next flight or not
(i had to be back to work!)
i had to book another night at an hotel + many phonecalls +many unexpected cost
I intend to write a letter to consumer organisation in Belgium about this incident"
Date:05 July 2009
Lichi1
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
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