Flight reviews Easyjet Berlin Schoenefeld (SXF) - London Gatwick (LGW)
Only eDreams' clients who have flown with Easyjet from Berlin Schoenefeld (SXF) to London Gatwick (LGW) can publish comments and airline reviews here.
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| Easyjet | 6 reviews | 3.2 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Customer reviews and ratings
Average ratings (6 customers)
Overall Rating:
3.2out of5
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
3.3out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2.4out of5
Travel with children rating:
2out of5
Luggage handling rating:
2.3out of5
Incident handling rating:
1out of5
Date:12 May 2012
medicalec
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
2out of5
Value for money rating (experience/price):
2out of5
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 40 and 50
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
2out of5
Damaged luggage: Yes
Date:30 August 2011
insolita
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Date:22 June 2010
Berlin14
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
5out of5
"Staff very polite, kind, and well spoken."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Quick and easy"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
"Aircraft: Clean"
Date:27 September 2009
MicheleC
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
3out of5
"We flew with Easy Jet and unfortunately was delayed 45mins because of a bag which was left at the departure lounge and we had to wait for 16 passengers to be checked-in."
Surcharges
Luggage check in (?): 0-2
No of bags: 1
"Surcharges comments: Booked tickets through Edreams - Easy Jet flight but it didn't include 1 piece of luggage. I paid 22 euros to check in luggage."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: The airport is confusing with many terminals and we waited a while until our flight was noted on the airport board before we knew to queue in the right line/ terminal.
There was a long queue at Easy Jet counter to check in for those who have check-in luggage. My online ticket didn't include 1 piece of check-in luggage and therefore had to queue a further 10-15mins in another queue to pay 22 euros.
We flew with Easy Jet and unfortunately was delayed 45mins because of a bag which was left at the departure lounge and we had to wait for 6 passengers to be checked-in."
There was a long queue at Easy Jet counter to check in for those who have check-in luggage. My online ticket didn't include 1 piece of check-in luggage and therefore had to queue a further 10-15mins in another queue to pay 22 euros.
We flew with Easy Jet and unfortunately was delayed 45mins because of a bag which was left at the departure lounge and we had to wait for 6 passengers to be checked-in."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: The airport is confusing with many terminals and we waited a while until our flight was noted on the airport board before we knew to queue in the right line/ terminal.
There was a long queue at Easy Jet counter to check in for those who have check-in luggage. My online ticket didn't include 1 piece of check-in luggage and therefore had to queue a further 10-15mins in another queue to pay 22 euros.
Further queue delays were made because passengers did not have the correct carry on luggage dimensions and had to queue to check-in again.
We flew with Easy Jet and unfortunately was delayed 45mins because of a bag which was left at the departure lounge and we had to wait for 16 passengers to be checked-in."
There was a long queue at Easy Jet counter to check in for those who have check-in luggage. My online ticket didn't include 1 piece of check-in luggage and therefore had to queue a further 10-15mins in another queue to pay 22 euros.
Further queue delays were made because passengers did not have the correct carry on luggage dimensions and had to queue to check-in again.
We flew with Easy Jet and unfortunately was delayed 45mins because of a bag which was left at the departure lounge and we had to wait for 16 passengers to be checked-in."
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: There was a long queue at Easy Jet counter to check in for those who have check-in luggage. My online ticket didn't include 1 piece of check-in luggage and therefore had to queue a further 10-15mins in another queue to pay 22 euros.
Further queue delays were made because passengers did not have the correct carry on luggage dimensions and had to queue to check-in again."
Further queue delays were made because passengers did not have the correct carry on luggage dimensions and had to queue to check-in again."
Date:27 August 2009
AmandaP
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
1out of5
"Flight delayed for over 5 hours"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: Where my bag had begin to tear it was torn more and the whole was much bigger."
Incidents
Incident handling rating:
1out of5
"Incidents: Delay was 5 hrs so flight didn't arrive into London until after midnight and then there was delay waiting for bags. Because arrival was so late at night no trains or buses to my home and cost me more money. I was stranded and had to sleep on benches which is unsafe and uncomfortable, no warm clothes as I didn't expect to have to sleep in stations and parks at night, now have a cold. I am now looking into compensation but can not find information on the website."
Date:29 July 2009
Izabela
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: good enough for short flight, can't complain."
Travelling with children
Travel with children rating:
2out of5
"Children: we were seperated from kids"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
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