Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Easyjet from Berlin Schoenefeld (SXF) to Milan Malpensa (MXP) can publish comments and airline reviews here.
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Easyjet
1 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Berlin - Milan
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
3out of5
Check in and boarding rating:
3out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
1out of5
Incident handling rating:
1out of5
1
1
Customer reviews and ratings
Date:22 June 2010
nbha271
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Gender: Female
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What age are you? under 30
Overall rating
Overall Rating:
3out of5
Surcharges
Luggage check in (?): 22-26
No of bags: 1
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: I have paid for 1 checked in luggage but when checked in at the easyjet counter, I was told that I did not paid for it online and thus, I had to pay 22 Euro at the counter check in. This is really annoying and I'm not satisfied with this service. Total disappointment. I have to pay extra for the flight and yet still not enjoy the service."