Flight reviews Easyjet Venice Marco Polo (VCE) - Rome Fiumicino (FCO)
Only eDreams' clients who have flown with Easyjet from Venice Marco Polo (VCE) to Rome Fiumicino (FCO) can publish comments and airline reviews here.
Compare Easyjet with other airlines
| Alitalia | 11 reviews | 4.5 | |
| Easyjet | 5 reviews | 1.4 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
1.4out of5
Check in and boarding rating:
1.2out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2.8out of5
Air stewards service:
2.6out of5
In-flight entertainment (Music, newspapers, TV):
1.8out of5
Travel with children rating:
2out of5
Luggage handling rating:
2out of5
Date:31 January 2011
saltess
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"too long to queue and poor service on board, squashed in withmy bag betweeen my knees so a bigger bag coudlbe put where mine was!"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
VIP lounge rating:
1out of5
"CheckIn: queued for over an hour standing in line just to board!~"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
"Luggage handling: i was told that i had to sit with my bag on floor so that another man could out his case in the over head locker! im pregnant and very squashed, seems to me , the bigger that case you have, the better treatment you get. appauling."
Date:25 June 2010
JulieMiller
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
2out of5
"Very bad experience with EasyJet, would never fly with them again."
Surcharges
Luggage check in (?): More than 26
No of bags: 2
"Surcharges comments: We were charged excess baggage, the ground staff should also have told us at the time we couldn't take any more than one bag on the place. We were then charged for an additional two bags when we went to board the flight. Ground staff were very rude and unhelpful."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: Ground staff rude and could have informed us that we should check in our extra bags."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
Date:22 May 2010
Antar
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"5 h. delay!!!!!!"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Travelling with children
Travel with children rating:
2out of5
"Children: No toys, TV etc."
Date:26 April 2010
googins
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"Flight was almost 3 hours late"
Surcharges
Payment by credit card (?): 22-26
Luggage check in (?): 0-2
No of bags: 2
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: Total disorganization, they had no idea why flight was 3 hours late. They only gave us a 3.50 voucher for a snack."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:23 December 2009
siawling87
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
2out of5
"cabin crew were not professional . chatting in front of the customer as they are serving, joking and laughing were the attitudes shouldnt show by them"
Surcharges
Payment by credit card (?): 2-4
Check in reason: Check-in online
Luggage check in (?): 18-22
No of bags: 2
Hand luggage (?): 0-2
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 40 and 50
Access to the aircraft: Bus
"CheckIn: flight was delay, written on the email where check in desk was supposed to closed 60 minutes before departure. however, things did not show up that way. disappointed"
The Aircraft
Aircraft rating:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
© 2013 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona