Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with United Airlines from Graz Thalerhof (GRZ) to New York John F Kennedy Intl Airport (JFK) can publish comments and airline reviews here.
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United Airlines
2 reviews
2.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Graz - New York
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
2out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2.5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1.5out of5
Luggage handling rating:
4.5out of5
2
2
Customer reviews and ratings
Date:14 July 2009
RobeDiKapa
Overall rating
Overall Rating:
1out of5
"Delay of a Graz-Frankfurt flight resulting in one day sleeping in a Frankfurt hotel"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Confused and nonprofesional atendee at chekc in desk"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
5out of5
"Aircraft: Too tight, too noisy. Suggest Airbus over Boeing."
Stopovers
Stopovers:
1out of5
"Stopovers: The stopover in Frankfurt was too late."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:12 July 2009
justme
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: they dubble-booked my seat on the way there, so i could not seat with my friend"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
5out of5
Quantity of food:
5out of5
"Aircraft: we were on a 8 hour flight and saw only one movie, on our way back they had technical problems and we did not have tv or radio the whole time"
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes