Flight reviews United Airlines New York La Guardia (LGA) - Boston Logan International Airport (BOS)
Only eDreams' clients who have flown with United Airlines from New York La Guardia (LGA) to Boston Logan International Airport (BOS) can publish comments and airline reviews here.
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| United Airlines | 1 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
New York - Boston 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
2out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
1out of5
1
1Customer reviews and ratings
Date:27 November 2009
PaulaWhitehead
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"Flight was late, charge for first piece of hold baggage was not clear when booking. $25 a piece seems excessive. Completely unclear where baggage would arrive and why the delay in its arrival"
Surcharges
Payment by credit card (?): 2-4
Luggage check in (?): 2-4
No of bags: 2
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: No-one to assist/ explain charges"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Make it clear where baggage can be collected from - was just a pile on the floor by baggage handling despite being allocated to a belt (along with numerous other flights)"
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