United Airlines UA Flight reviews United Airlines Chicago O'hare International Airport (ORD) - New York La Guardia (LGA)

 
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US Airways 1 reviews 3.0  
United Airlines 4 reviews 2.5  
Overall average rating 3.8

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Chicago - New York
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating: 
2.5 out of 5
2.5out of5
Check in and boarding rating: 
3.8 out of 5
3.8out of5
Aircraft rating: 
3.3 out of 5
3.3out of5
Comfort/Space between seats: 
3 out of 5
3out of5
Air stewards service: 
3.3 out of 5
3.3out of5
In-flight entertainment (Music, newspapers, TV): 
2.5 out of 5
2.5out of5
Travel with children rating: 
3 out of 5
3out of5
Luggage handling rating: 
4 out of 5
4out of5
Incident handling rating: 
2 out of 5
2out of5
4
4
Customer reviews and ratings
Date:15 October 2010
DrParhizgar
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Date:24 August 2009
Pufendorf
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
2 out of 5
2out of5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Incidents
Incident handling rating: 
1 out of 5
1out of5
Other incidents: Cancellation
Date:10 August 2009
CathvB
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
2 out of 5
2out of5
"Flight was too late in departing. Too much luggage was allowed so by the time we got on board, every storage place was completely full."
Surcharges
Payment by credit card (?): 18-22
Luggage check in (?): 18-22
No of bags: 2
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Travelling with children
Travel with children rating: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Date:07 July 2009
SusiB75
Overall rating
Overall Rating: 
2 out of 5
2out of5
"Could not land on time due to air traffic; diverted to Pittsburg to get fuel and ended up getting stuck there for bad weather = 4 hours delay"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Stopovers
"Stopovers: unexpected stop over in Pittsburg"
Incidents
Incident handling rating: 
3 out of 5
3out of5
Other incidents: Unindicated technical stopovers
 
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Adults
Children (2-11 years)
Infants (0-2 years)
 
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