Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with United Airlines from San Francisco San Francisco Intl Airport (SFO) to Boston Logan International Airport (BOS) can publish comments and airline reviews here.
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United Airlines
1 reviews
1.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
San Francisco - Boston
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
1out of5
Check in and boarding rating:
3out of5
Aircraft rating:
1out of5
Comfort/Space between seats:
1out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Incident handling rating:
1out of5
1
1
Customer reviews and ratings
Date:06 November 2009
marjan
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"flight was delayed for more than 3.5 hours, even the captain did not know what was happening. It was a disgrace"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: worse than ZOO. Having to sit on the tarmac for more than 2 hours and then having to get off did not help!!!"
Incidents
Incident handling rating:
1out of5
"Incidents: delay because of not working of headphones in the cockpit. no solution offered, no explanation, no excuse, no compensation,...."