US Airways US Flight reviews US Airways Brussels Brussels National (BRU) - New York La Guardia (LGA)

 
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US Airways 3 reviews 3.3  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Brussels - New York
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating: 
3.3 out of 5
3.3out of5
Value for money rating (experience/price): 
2.5 out of 5
2.5out of5
Check in and boarding rating: 
4 out of 5
4out of5
Aircraft rating: 
3 out of 5
3out of5
Comfort/Space between seats: 
2.7 out of 5
2.7out of5
Air stewards service: 
3.7 out of 5
3.7out of5
In-flight entertainment (Music, newspapers, TV): 
2.3 out of 5
2.3out of5
Luggage handling rating: 
3.3 out of 5
3.3out of5
3
3
Customer reviews and ratings
Date:03 November 2011
belgian traveler
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Value for money rating (experience/price): 
3 out of 5
3out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Stopovers
Stopovers: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:01 September 2011
Mbenessalah
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3out of5
Value for money rating (experience/price): 
2 out of 5
2out of5
"The staff was not very friendly"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
2 out of 5
2out of5
Cleanliness and condition/modernity of the aircraft: 
2 out of 5
2out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
2 out of 5
2out of5
Quantity of food: 
2 out of 5
2out of5
"Aircraft: The door of one toilet was broken and the lights didn't work very well."
Stopovers
Stopovers: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:16 July 2010
Oliver
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3out of5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
2 out of 5
2out of5
Quantity of food: 
3 out of 5
3out of5
Stopovers
Stopovers: 
1 out of 5
1out of5
"Stopovers: There was a technical problem in PHL and we had to wait far too long to knwo what was going on. We wer eventually delayed to 2 different flights to our final destination (NYC) and had to wait another couple of hours."
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
 
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