US Airways US Flight reviews US Airways London Gatwick (LGW) - Ft Lauderdale Hollywood Intl Apt (FLL)

 
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US Airways 1 reviews 5.0  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
5 out of 5
5out of5
Check in and boarding rating: 
5 out of 5
5out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
2 out of 5
2out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5out of5
Luggage handling rating: 
3 out of 5
3out of5
Customer reviews and ratingsReview This Product
Date:07 December 2010
kezzeal
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
"meals not to good though"
Surcharges
Luggage check in (?): More than 26
No of bags: 3
"Surcharges comments: i thought the extra bag payment rather high"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: very good help from all of your staff"
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
"Aircraft: could do with more leg room"
Stopovers
Stopovers: 
4 out of 5
4out of5
"Stopovers: the stopover in charlotte was fine"
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: nothing to comment on"
 
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