Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with US Airways from Venice Marco Polo (VCE) to San Francisco San Francisco Intl Airport (SFO) can publish comments and airline reviews here.
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US Airways
1 reviews
1.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Venice - San Francisco
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
1out of5
Check in and boarding rating:
1out of5
Aircraft rating:
2out of5
Comfort/Space between seats:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
3out of5
Incident handling rating:
1out of5
1
1
Customer reviews and ratings
Date:19 October 2009
AnteMandic
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
1out of5
"Its enoug to say that I was late 2 day to San Francisco and 2 ours from Philadelphia to Venice"
Surcharges
"Surcharges comments: - accommodation exepenses for second day - 150 ? - hotel in San Francisco (Stanford Court), 2 days - 680$"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
Access to the aircraft: Finger
"CheckIn: special treatment for US visitors"
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: old Boing model, allways some is wrong, some music i TV for first 3 rows of seats only and for those who has 5$ for headphones"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Cancellation
"Incidents: There was some technical problem, waited 3 hours in aircfraft, after that they cancel flight for next day, next day they canacel the flight again and booked me for next day. I missed 2 days .."