Flight reviews Air Europa Madrid Barajas (MAD) - London Gatwick (LGW)
Only eDreams' clients who have flown with Air Europa from Madrid Barajas (MAD) to London Gatwick (LGW) can publish comments and airline reviews here.
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more commentsCustomer reviews and ratings
Average ratings (5 customers)
Overall Rating:
4.2out of5
Value for money rating (experience/price):
3.5out of5
Check in and boarding rating:
4.4out of5
Aircraft rating:
3.8out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
4.5out of5
Date:22 April 2013
Anonymous
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
4out of5
"arrived later than the time that was scheduled due to a delay in our departure."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:31 May 2012
FRANAME
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
3out of5
Value for money rating (experience/price):
3out of5
"AVIONES MUY SUCIOS. SE LE AVISÓ A LAS SOBRECARGOS DE QUE LOS TRES ASIENTOS QUE NOS TOCARON ESTABAN SUCIOS Y NOS DIJERON QUE ESE NO ERA ASUNTO DE ELLAS; QUE ELLAS SOLO VEÍAN SEGURIDAD."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: AVIONES SUCIOS"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:19 October 2010
MrTrip
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Date:16 October 2009
jeanpaul
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
5out of5
"Excellent staff, very friendly and helpful. The only setback was getting charged a massive 60Euro fee to take a bicycle across to the UK!"
Surcharges
"Surcharges comments: I was charged 60 Euros to take a bicylce, which I find very steep (other budget airlines charge 18-20 Euros only!)"
Check in and boarding
Check in and boarding rating:
5out of5
"CheckIn: There was a bit of a delay for the departure."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: No
Date:10 October 2009
luciagalvan
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
"Aircraft: As I said before with Ryanair, I´ll never repeat with them, I can say I would with Air Europa, as like Iberia or BA, it´s a serious company and they take you seriously."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
© 2013 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona