Flight reviews Air Europa Madrid Barajas (MAD) - London Gatwick (LGW)
Only eDreams' clients who have flown with Air Europa from Madrid Barajas (MAD) to London Gatwick (LGW) can publish comments and airline reviews here.
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more commentsMadrid - London 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
4.7out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
4.5out of5
3
3Customer reviews and ratings
Date:19 October 2010
MrTrip
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Date:16 October 2009
jeanpaul
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"Excellent staff, very friendly and helpful. The only setback was getting charged a massive 60Euro fee to take a bicycle across to the UK!"
Surcharges
"Surcharges comments: I was charged 60 Euros to take a bicylce, which I find very steep (other budget airlines charge 18-20 Euros only!)"
Check in and boarding
Check in and boarding rating:
5out of5
"CheckIn: There was a bit of a delay for the departure."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: No
Date:10 October 2009
luciagalvan
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
"Aircraft: As I said before with Ryanair, Iīll never repeat with them, I can say I would with Air Europa, as like Iberia or BA, itīs a serious company and they take you seriously."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
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