Flight reviews Virgin Atlantic New York John F Kennedy Intl Airport (JFK) - London Heathrow (LHR)
Only eDreams' clients who have flown with Virgin Atlantic from New York John F Kennedy Intl Airport (JFK) to London Heathrow (LHR) can publish comments and airline reviews here.
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| Virgin Atlantic | 1 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
New York - London 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
5out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
1out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Luggage handling rating:
5out of5
1
1Customer reviews and ratings
Date:12 December 2010
KKate
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"The only two bad things I found with our flight were the seats - even for economy the seats were really very close to those in front of us which meant practically zero leg room. If the person in front tilted their seat back you would have to move quickly to avoid getting hit in the face.
Secondly, if there was an announcement while wearing headphones the PA system was deafening.
Apart from that the service was above standard. All needs were met with friendly and efficient service."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: Check in was smooth without any problems, going through security is always a hassle but was in no way an unpleasant experience - the staff were very friendly and helpful and kept the pace of things going to minimise the time and hassle."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
"Aircraft: Again, the leg room really was non-existent, very uncomfortable even for economy and the PA system was deafening when using headphones."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Our bags beat us to the pick up point which is a first for me. We were extremely pleased with this due to the very early morning arrival."
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