Virgin Atlantic VS Flight reviews Virgin Atlantic Kathmandu Tribhuvan (KTM) - London Heathrow (LHR)

 
Only eDreams' clients who have flown with Virgin Atlantic from Kathmandu Tribhuvan (KTM) to London Heathrow (LHR) can publish comments and airline reviews here.

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Virgin Atlantic 1 reviews 1.0  
Overall average rating 3.8

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Kathmandu - London
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
1 out of 5
1out of5
Check in and boarding rating: 
1 out of 5
1out of5
Aircraft rating: 
1 out of 5
1out of5
Comfort/Space between seats: 
1 out of 5
1out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Incident handling rating: 
1 out of 5
1out of5
1
1
Customer reviews and ratings
Date:20 September 2009
Katie
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Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
1 out of 5
1out of5
"An absolute disaster! Got to Delhi airport only to be told my Virgin Atlantic flight was cancelled and I would have to fly Air India with a 4 hour delay. The customer liaison staff representing Virgin Atlantic were rude and condescending. I will never book Virgin again!"
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
VIP lounge rating: 
1 out of 5
1out of5
The Aircraft
Aircraft rating: 
1 out of 5
1out of5
Cleanliness and condition/modernity of the aircraft: 
1 out of 5
1out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
1 out of 5
1out of5
Quantity of food: 
1 out of 5
1out of5
"Aircraft: Air India in-flight entertainment is dire and I was starving due to the low quantity and quality of food served."
Stopovers
Stopovers: 
1 out of 5
1out of5
"Stopovers: The stopover in Delhi was disastrous"
Incidents
Incident handling rating: 
1 out of 5
1out of5
Other incidents: Cancellation
"Incidents: Awful"
 
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