Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Virgin Atlantic from London Gatwick (LGW) to Montego Bay Sangster (MBJ) can publish comments and airline reviews here.
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Virgin Atlantic
1 reviews
2.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Montego Bay
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
2out of5
Check in and boarding rating:
3out of5
Aircraft rating:
2out of5
Comfort/Space between seats:
1out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
4out of5
Incident handling rating:
1out of5
1
1
Customer reviews and ratings
Date:22 November 2009
jeszit
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
2out of5
"We were very disappointed with Virgin Atlantic!!!!"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
3out of5
"Aircraft: The seats and eating table were dirty, and the space between seats was extremly small. The staff from London to Mobay was friendly, but they didn't seem professional. From Montego Bay to London the staff was simply rude. The quality of the food was poor."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20