Flight reviews Vueling Alicante
(ALC) - Paris Charles De Gaulle (CDG)
Only eDreams' clients who have flown with Vueling from Alicante
(ALC) to Paris Charles De Gaulle (CDG) can publish comments and airline reviews here.
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| Vueling | 1 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Alicante - Paris 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
1out of5
Aircraft rating:
2out of5
Comfort/Space between seats:
1out of5
Air stewards service:
3out of5
Luggage handling rating:
1out of5
Incident handling rating:
1out of5
1
1Customer reviews and ratings
Date:12 September 2010
shalex
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 50 and 60
Access to the aircraft: Foot
"CheckIn: We arrived 1 hour and 20 minutes prior to the flight departure. Two counters were opened with a huge queue in front of us. It took us 50 minutes before reaching the check in counter leaving just enough time to walk to the lounge to board. We were not sitting together with my husband cramped into the back row with 2 other men, one of which had to sit sideways to fit."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: Yes
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: Our luggage did NOT make the same flight as us to Paris. Were told it would arrive the next day at 11.10am. We were departing for Hong Kong at 1.45pm. Were told that you required a 3 hour turn around time, therefore this luggage would NOT make our connecting flight with Air France and could make the late evening flight. The luggage did not arrive until Saturday morning - 3 nights without our luggage. The added expense of paying for a courier from the airport to the Hotel was another disappointing factor. This was the first and only time that we will use Vueling and we had the view that non arrival of some luggage was an everday occurrence."
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