Flight reviews Vueling Amsterdam Schiphol (AMS) - Barcelona El Prat (BCN)
Only eDreams' clients who have flown with Vueling from Amsterdam Schiphol (AMS) to Barcelona El Prat (BCN) can publish comments and airline reviews here.
Compare Vueling with other airlines
| KLM | 9 reviews | 4.4 | |
| Transavia airlines | 6 reviews | 4.2 | |
| IBERIA | 1 reviews | 3.0 | |
| Vueling | 17 reviews | 2.8 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Amsterdam - Barcelona 
Customer reviews and ratings
Average ratings (17 customers)
Overall Rating:
Value for money rating (experience/price):
1.5out of5
Check in and boarding rating:
2.4out of5
Aircraft rating:
3.1out of5
Comfort/Space between seats:
2.5out of5
Air stewards service:
3.2out of5
In-flight entertainment (Music, newspapers, TV):
1.9out of5
Travel with children rating:
3out of5
Luggage handling rating:
4out of5
Incident handling rating:
1out of5
17
17Customer reviews and ratings
Date:29 February 2012
freq. traveller
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
1out of5
Check in and boarding
Check in and boarding rating:
1out of5
VIP lounge rating:
1out of5
"CheckIn: the check in booth closed before the 40 min time allowance"
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Date:08 October 2011
nickname1234
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
2out of5
"I am not going to take a sandwich with 50% discount, just because you have?t sold them before. If they were 2 euros instead of 4 everybody would bye them.
Two weekes ago in my flight sevill amsterdam, they broke my luggage."
Check in and boarding
Check in and boarding rating:
3out of5
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: They shouldn't be waitress, but crew. I had another flight with Vueling just 50 minutes after landing to Seville. I asked them if they were knowing the gate and they just said no, they didn't helpp at any moment. In some others flights (with Iberia for example) they have asked, answered me, and even the captain announced my gate and the rest of connections. I repeat they are crew, not waitress."
Date:05 October 2010
sofk8
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"slow check in"
Surcharges
Luggage check in (?): 18-22
No of bags: 2
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:23 July 2010
Victoria89
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"one of the toilets was broken, and the crew was not very helpful.."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:22 July 2010
Kiki82
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Surcharges
Luggage check in (?): 0-2
No of bags: 1
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: very good service :)"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:16 July 2010
Acidvisor
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"The flight was delayed by an hour. The seats are impossibly small (I am 6"6') and so were the 2 other guys sitting next to me. The flight was overbooked so I was sitting in someone elses seat but they offered to take the later flight. The staff were rude and unhelpful and the pilot seemed to be purposely diving into patches of clouds to maximize turbulence."
Surcharges
Payment by credit card (?): 6-8
"Surcharges comments: Absolute theft to change 10% for using a Visa card"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: more than 1 hour
Access to the aircraft: Finger
"CheckIn: Run the flight on time, don't overbook and don't allocate the few seats with extra leg room to short people."
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: Put one less row of seats in and charge everyone the additional few euro so everyone can sit comfortably and train your pilots to avoid turbulence."
Date:22 June 2010
Brana
Overall rating
Overall Rating:
Surcharges
Payment by credit card (?): 14-18
Luggage check in (?): More than 26
No of bags: 2
Food (?): 8-10
Drink (?): 2-4
"Surcharges comments: The price of 20 ? for suitcase is too high!"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: Boarding was excellent. Check in was not easy, e.g when you travel with an infant, or want to have a seat next to your child."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Travelling with children
Travel with children rating:
3out of5
Child's pushchair: they let me take it to the aircraft
"Children: Priority on boarding with children would help, but boarding was good and fast anyhow."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:15 June 2010
Vlado
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:08 June 2010
JWoverTWO
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"delay: no information and very late airplane. Please inform better what the possibilities are. Do not inform ONE person per time, but ALL the passengers in one time. That is more efficient and people don't have to wait so long."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: more space for legs please!! it is inhuman now. please if people want to sleep turn music off."
Incidents
Incident handling rating:
1out of5
Other incidents: Cancellation
Date:30 May 2010
FrequentFlyer
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"I have not been able to join my initial flight to Barcelona, but was rescheduled for the afternoon flight."
Surcharges
Payment by credit card (?): More than 26
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: There was a very long line due to other flight departures from same company. Personel did not select people from the line who were to leave first, which made me miss my plane. One person before me they closed check in, after waiting in line for 20 minutes and people for later flights being checked in. The flight was overbooked so i was not able to go at all, but did not get any compensation, since the company refused to let me check in. I was late, but still in time and if organised better would have made my flight. I took the next flight to Barcelona, was waiting as from 2 hours before departure and was only checked in after more then an hour! Only an hour before flight leave (20 min for check in left) an other check in employee came to help out."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: lugage only check in desk queue was mingled with the normal queue due to unclarity of the differentdesks and queues."
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