Vueling VY Flight reviews Vueling Athens E. Venizelos (ATH) - Barcelona El Prat (BCN)

 
Only eDreams' clients who have flown with Vueling from Athens E. Venizelos (ATH) to Barcelona El Prat (BCN) can publish comments and airline reviews here.

Compare Vueling with other airlines

AEGEAN AIRLINES 2 reviews 5.0  
Swiss 3 reviews 4.3  
Air Europa 1 reviews 3.0  
IBERIA 2 reviews 3.0  
Vueling 7 reviews 2.3  
Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
Athens - Barcelona
Customer reviews and ratings
Average ratings (7 customers)
Overall Rating: 
2.3 out of 5
2.3out of5
Value for money rating (experience/price): 
1 out of 5
1out of5
Check in and boarding rating: 
3.1 out of 5
3.1out of5
Aircraft rating: 
2.8 out of 5
2.8out of5
Comfort/Space between seats: 
2.3 out of 5
2.3out of5
Air stewards service: 
2.7 out of 5
2.7out of5
In-flight entertainment (Music, newspapers, TV): 
1.7 out of 5
1.7out of5
Luggage handling rating: 
2.8 out of 5
2.8out of5
Incident handling rating: 
2 out of 5
2out of5
7
7
Customer reviews and ratings
Date:10 April 2012
askdana
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
1 out of 5
1out of5
Value for money rating (experience/price): 
1 out of 5
1out of5
"i lost my previous flight to get to athens and they did not help me at all, i lost the flight and money, voueling didn't want to know anything about it"
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
"CheckIn: didn't do it"
Date:28 April 2011
berliner
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
1 out of 5
1out of5
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
1 out of 5
1out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
Incidents
Incident handling rating: 
1 out of 5
1out of5
Other incidents: Others
"Incidents: Reference of complaint to Vueling [SR_Number: 1-469871173]"
Date:21 November 2010
vasiliki
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3out of5
Surcharges
Luggage check in (?): 22-26
No of bags: 1
Hand luggage (?): 6-8
Food (?): 2-4
"Surcharges comments: i was surprised when i was called to pay for the luggage and for the meal..
if i calculate all my expenses for this flight ,
it was not a good deal the contrary..
"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
2 out of 5
2out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:22 May 2010
Emily
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
1 out of 5
1out of5
"The airline attendants were rude. The girl at the check in counter was unhelpful and acted frustrated when i asked her questions and the airline lost my baggage which i have currently still not gotten back. HORRIBLE AIRLINE"
Surcharges
Luggage check in (?): 18-22
No of bags: 1
"Surcharges comments: After paying 20 extra euros the airline lost my bag and has still not managed to find it even though it was a simple direct flight from Athens to Barcelona"
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
"CheckIn: The girl at check in was rude and was not helpful or polite in answering any questions. Also, we tried to check in online and Athens wasnt even listed as a check in location. Horrible system"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
2 out of 5
2out of5
Quantity of food: 
1 out of 5
1out of5
"Aircraft: Not bad. Little leg room but pretty standard"
Luggage handling
Luggage handling rating: 
1 out of 5
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
"Luggage handling: After paying 20 extra euros they lost my bag and have still not been able to locate it or return it to me."
Incidents
Incident handling rating: 
3 out of 5
3out of5
Date:27 January 2010
Politopoulou
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Date:24 January 2010
Empire27
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
3 out of 5
3out of5
"seats to small"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Date:02 September 2009
annon
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
3 out of 5
3out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
 
Departure city [?]
 
Arrival city [?]
 
Departure date [?]
Return date [?]
Departure time [?]
Arrival time [?]
Adults
Children (2-11 years)
Infants (0-2 years)
 
Destination [?]
 
Hotel name
Arrival date
 
Departure date
 
No. rooms
Adults/room
Children/room
Minimum star rating
 


© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona