Flight reviews Vueling Barcelona El Prat (BCN) - Madrid Barajas (MAD)
Only eDreams' clients who have flown with Vueling from Barcelona El Prat (BCN) to Madrid Barajas (MAD) can publish comments and airline reviews here.
Compare Vueling with other airlines
| Air Europa | 10 reviews | 3.9 | |
| Vueling | 12 reviews | 3.1 | |
| IBERIA | 6 reviews | 2.8 | |
| Spanair | 6 reviews | 2.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Barcelona - Madrid 
Customer reviews and ratings
Average ratings (12 customers)
Overall Rating:
Value for money rating (experience/price):
2.5out of5
Check in and boarding rating:
3.1out of5
Aircraft rating:
3.2out of5
Comfort/Space between seats:
2.6out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2.5out of5
Travel with children rating:
4out of5
Luggage handling rating:
4.4out of5
Incident handling rating:
2out of5
12
12Customer reviews and ratings
Date:21 October 2011
AnnaSergeeva
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
2out of5
"As always on Vueling flights everything is done to make you feel the difference between regular flights on IB or other companies and the classic low-cost company. I guess the marketing of Vueling should change the chip of gifted services, because the price is higher than what is served"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: I didn't get ANY e-ticket from Vueling, just the code from E-dreams and the e-ticket for my back flight with Spanair, so I coudn't do anything to check-in online or by machine"
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: I'm not a Pau Gassol's relative, but even with my humble growth the front seat was touching my knees. Then there's no way to change the position of the seat."
Date:18 October 2011
artur.skorka
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: this has happened to me first time: they couldn't find my reservation because somebody made a mistake in my surename: SKARKA instead of SKORKA. fortunatelly I've had my booking confirmation code."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: less space for legs in this A320-200, I'm wonder when the standing places become true."
Date:29 July 2011
voladora
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
"CheckIn: late"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Incidents
Incident handling rating:
3out of5
Date:01 January 2011
ziggy
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:11 October 2010
Antoine5
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"No comment"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:26 September 2010
sree
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"I think the service,punctuality and the service offered was excellent,look forward to flying wit them again."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
"CheckIn: It was excellent,took us no time to check in"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
"Aircraft: it was good"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Absolutely no problem,it was smooth and effecient"
Date:20 September 2010
JaneLee
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"Please departure on time it was delayed 30 mins"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
VIP lounge rating:
4out of5
"CheckIn: They had to let customers know about delay before depature time.
Also even that was the cheap flight they should delivery customer service"
Also even that was the cheap flight they should delivery customer service"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: Food is not various and i felt a little bit expensive"
Date:29 September 2009
STomari
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:22 September 2009
Arthur
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"Modern planes and flights from new impressive Barcelona terminal. Seats are leather but do not have much room - feels very cramped."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
5out of5
Quantity of food:
4out of5
"Aircraft: Only negative is seat space."
Travelling with children
Travel with children rating:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: No issues."
Date:05 August 2009
Shahin
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"there was about an hour delay of take off and was not in any way compromised. It was very hard to understand the english language of the pilot and the stewatess."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
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