This trip was an absolute disgrace. I will never fly with you again and make sure to relate all what happened to people around me. You should really be ashamed to make people so ill at ease !
I booked from paris to bordeaux.you give a flight from Orly airport and I arrived to Paris from Amman at Charles default .it was very hard to move to Orly airport and cost a lot of money.and now I booked from Bordeaux to Luxembourg,,and after I paid by my credit card .sorrofully I discovered that you booked to me through Barcelona,will make a stop there.this will take about 5 hours.its incredible and I was chocked..you should let me know before I put my credit card and you cut the price of the ticket.its not honest to do that with me.how I will trust you later to book again with you....
The worst travelling experience I have ever encountered in my travel experience. Charles De Gaulle airport is not reliable.
I needed to change my ticket and I was not able to do it because of your policies, so I did not travel with your ticket, lost all the money I paid and on top had to buy a new ticket to be there in the moment I needed (I bought it directly from AirFrance), so I really don't understand why are you asking my to fill this questionnaire. Thanks, mg
The flight was late from Hanoi to Paris and we lost the connection to Bilbao. No one helped us and no one informed us about our rights. No vouchers were provided for meals considering we had to wait 7 hours for the next flight. The service and attention in this sense was terrible. VN Airlines said that is Air France´s fault and vice versa and no one solves anything and at the end we were the affected and no one pay attention to us. Terribly disappointing experience!
Good airlines. Only complaint is that the seats should be more comfortable as it was a long journey.
Heathrow airport is always crowded with waiting planes for landing. You need to take more than enough time for transit to other countries. I missed the plane booked to next flight for another country.
If any incident happens (strike in France last week), please sent the new flight information in time and not after the flight...
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Important Information & Useful Tips for Air France Flights
Air France Hand Baggage Allowance
The hand baggage allowance depends on the class of travel of each passenger:
- Economy Class - 1 piece of hand baggage allowed
Maximum dimensions of main piece of hand baggage: 55cm x 35cm x 25cm; Maximum weight: 12kg
- Premium Economy, Business Class, La Premiere/First Class - 1 additional smaller bag allowed
Maximum dimensions of second piece of hand baggage: 45cm x 20cm x 35cm; Maximum weight: standard bag + second bag total weight cannot pass 18kg
Air France Checked Baggage Allowance
The checked baggage allowance depends on the class of travel/ticket fare of each passenger and also the flight route.
Maximum dimensions of free checked baggage: 158 cm (height + length + width).
Air France Check-in
There are 2 ways you can check-in for your Air France flight: online check-in or airport check-in. Online, you can check-in up to 30 hours before scheduled flight departure from your PC or on your internet enabled mobile phone. To check-in at the airport you can do so at a self-service kiosk or at an Air France check-in counter.
You must check-in to confirm your Air France reservation, choose a seat, and obtain your boarding pass.
Air France Flight Status
Up to 7 days in advance you can check the status of an Air France flight online on their website. For flights departing in more than 7 days you can consult schedules online as well.
Air France Flying Blue
Flying Blue is Air France's frequent flyer loyalty programme, which allows you to earn miles and awards on every trip. Air France Flying Blue is part of a large international network in partnership with Air Europa, Kenya Airways, Northwest Airlines and Air Calin.
Air France Reviews
Consult Air France reviews below on this page.
Air France General Information
Air France (AF) is part of the Air France-KLM group, founded by the Dutch company KLM Royal Dutch Airlines. Air France-KLM has a fleet of over 400 Air Bus and Boeing which fly to over 900 destinations worldwide, operating 18,000 daily flights. Its routes include 296 cities across 85 countries.
Air France contact: www airfrance com