The Hotel Al Ponte dei Sospiri is housed in a building dating to the 18th century building overlooking one of the city's famous canals, located just 30 metres from St Mark's Square, 300 metres from the Grand Canal and 500 from the Rialto Bridge. It offers eight suites located on two floors, all of which have classic Venetian decor with velvet and rich brocade furnishings and Murano glass chandeliers. They include separate living areas with sofabeds, air conditioning, balconies, minibars, satellite TVs, direct dial telephones, an Internet connection, clock radios and safes. Bathrooms feature jetted tubs, robes, hair dryers and telephones.
Hotel staff are on hand 24 hours a day and provide an express check in and out service, as well as arranging dry cleaning. They also provide concierge services and can help with booking tickets and excursions. The fully air conditioned hotel does not have its own restaurant, but there are several dining options within the surrounding area. The Doge's Palace is just 30 metres away and the Guggenheim Museum is 500 metres from the hotel. Venice Marco Polo Airport is 15 kilometres away with an approximate journey time to Hotel Al Ponte dei Sospiri of 30 minutes by private water taxi.