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About Air One

Air One "Smart Carrier" is an Italian low cost carrier with four bases at Catania-Fontanarossa Airport, Malpensa Airport (Milan), Pisa International Airport, and Venice Marco Polo Airport. Though operating under it's own name, the airline's parent company is Alitalia. With a smaller fleet of 9 Airbus and Boeing, the budget airline flies to 34 destinations across Europe and North Africa. The frequent-flyer program is called MileMiglia.

Online check-in

There are different ways to check-in for your Air One flight: airport desk check-in; Air One fast check-in machines; online check-in (only at select airports); mobile check-in.

The suggested time to arrive at the airport to check-in is 2 hours before scheduled flight departure. The official airport check-in deadline for flights to/from Milan Malpensa Airport to all destinations is 45 minutes before departure.

Online and mobile check-in are available up to 3 hours before scheduled flight departure and are supported for all flights except to/from Tunis, Istanbul, Tirana, St. Petersburg, and Kiev.

Hand baggage allowance

All passengers are allowed only one piece of hand luggage with a maximum weight of 8kg and maximum dimensions of 55 x 35 x 25cm.

Important: Other items like hand bags, cameras, laptops, etc. must be stored within the main piece of cabin luggage or an excess baggage fee will be applied.

Checked baggage allowance

All checked luggage must not exceed the maximum dimensions of 158cm (total of length + width + height). The free checked baggage allowance depends on the passenger's ticket fare:

  • GO: no free baggage allowance
  • SMART: 1 piece with maximum weight 20kg
  • VALUE: 2 pieces with maximum weight 40kg total (no single item can pass 32kg)

Additional information

Air One contact:

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