The airline could provide better snacks and actually have choice (such as savoury and sweet). All other airlines even on short routes offered my child a little toy so Austria Airline could do too.
Lux air is worse than many low budget companies. Second time they lose my bag and second time they do not care about their customers at all. Very dissapointing experience and will avoid it in the future
cabin size suitcase had to be checked in at LHR due to full plane. None of the luggage for the London-Vienna-Sarajevo passengers arrived. I had to go to the SJJ airport the next day to collect my luggage costing me 2 taxi trips. They said they couldn't deliver because of customs. I have lived in Sarajevo for 19 years and have never before had an issue with customs so I guess this was just an excuse not to deliver.