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eDreams Travel Blog
  •   1 min read

Searching for flights for your next trip but need some extra hours to think about it? 

Still waiting to align all the plans with your travel partner but want to lock in the deal you’ve found?

Now you can book your flight and cancel it later for free within a timeframe!

edreams free cancelation_2

How does the free cancellation work?

After performing a search for your preferred flight, you’ll see the free cancellation service and the specific timeframe in the results page as in the screenshot above.

In order to cancel the booking within the allowed timeframe and request the full refund including service fees, you’ll need to call our Customer Service centre.

This service is not available for flights with low-cost airlines.

free cancellation edreams

If you have any questions about the free cancellation let us know in the comments.

15 responses to “Stay flexible with free cancellation

  1. I booked a flight through edremas with Lufthansa but i want to change the dates. Can someone help me how to proceed?

  2. Hi… I am Mohit Rai…! I booked my tickets CDG Paris to Kathmandu on 17 March 2018 but unfortunately I have to change the flights Date… Can anyone please tell me how can I do to chage my flight dates?

  3. Hi thanks for getting back to me.
    I was trying to book my holiday through the edreams app, but was having trouble so i called the number for assistance with my on the app
    The guy was trying to find the same price as what was on the app.we went through some time and prices He told me my total price was 2138.55 which turned out not to be what i paid. I all so gave him 2 codes for black fri and cyber mon On the app £405.?? what was shown with debit card pp same time
    When i rang up to question it as it show on bank statements was 522 pp i was told the rest was service charges which i was not adviced about.they told me he had giver us a service charges discounts from 60 to 35 Also there was 2 names spelt wrong on the booking which needed to be changed.that was my first phone call not even 24 h later as I phone China aw ad out assistance for my mum and seats the names should of been rebecca Louise green and joyce Margaret smith. Im unhappy that i have paid more than what i was told and shown on your app as I don’t understand why the breakdown was 41 pp tax 455 pp when flights was on app for less and that i might be charged for the 2 names that have been spelt incorrectly. Kind regards Brenden Smith

  4. I am trying to cancel a booking that I made 2 Hours ago and seem to have no success. I have tried emailing and phoning but to no avail.. The booking I made had a 9 hour free cancellation service. What the go?????

  5. eDreams seem like an organization of panhandlers and near-crooks. At booking time the page informs me that I’ve got 4 hours to use the free cancellation service. 15 minutes after having booked and paid I find out that a connection can’t be made and try to contact eDreams in several different locations to cancel my flight, invain. They just let you wait endlessly, only the UK number did in the end mention that the office was closed but after pressing all the buttons, listening to useless recordings and waiting. I’ve some other names for this dreamteam. What about eNightmare or eCauchemar?

  6. Please inform .net how i make cancelamento.Today it was a big problem to the embarching.Tha agenti e dream dont put .org name corectli and itnot posibel to make chek in.i lost 400 euro for eror de agentie.Now i am in italy whit aut posibiliti to buy 2 tiket to come back home.I am very sorry but Agemti E Dream dont work properly.

  7. I don’t understand. I ordered a ticket through you two days ago and after half an hour I called to cancel. Your customer service told me that the money would be returned for up to a month. It’s not right that you do not mention it. I need this money right away and it’s been half an hour since I ordered the ticket !! This is a deception of the customer. I’m very disappointed with you. Please give me back the money quickly.
    Hadarkubani@msn.com

  8. Hi I booked a flight with edreams and edreams have taken the payment from my account and I have no confirmation
    email or reference no

    1. Hi Siobhan, please send us a private message in facebook or twitter and provide your email address and describe your case in detail. One of our agents will assist you soon. Thanks.

  9. Am Dennis Ogwo. I would like to cancel the two bookings that I made. you can reach me though Freeborn53@yahoo. de

  10. Hello. Am Ogwo. I would like to know if my booking is confirmed. There is no sign to show have been booked. This is two attempts now. I would like to cancel both bookings thank you. Pls , can you
    reach me on my mail freeborn53@yahoo .de

  11. Hi, trying to change my flights for next week, which i booked from the netherlands. I am currently in Singapore. The number to call from abroad does not work. Had my wife call the service desk from NL. She made 4 attempts and stayed on each time for ~30 minutes, without ever speaking to anybody. The airline can’t help as the ticket has not been paid for yet (my card was charged upon the initial booking). What should I do? Alex

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