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Staff should be more aware of passengers with challenges
again delay. NO COMMENT
Never again with Eurowings !
At the check in counter I informed the representative that I had already checked in and all I needed was to check my bag. The individual proceeded to not pay attention to what I was saying and finally checked my family and our bag for a different flight. I looked down after I got through security and realized the issue. I proceeded to ask for help at the gate. There I was told that it would be fine and to stand in line and wait for boarding, without resolving the issue. I got to the front of the line and my online boarding passes ofcourse didn’t work. I was shewed to the next person where that person informed me that I should be happy because it was a better flight. (It landed two hours later then my original flight and caused me to have to board my dog an extra day and wasted half of my day). Needless to say I am very unhappy with my Eurowings service.
Our connecting flight from Dusseldorf was delayed by 1 hour + and this altered our plans significantly.
take off always late 2 hours to go and 1 hour to be back overall when the takes off are early in the morning.
It was good
Complimentary refreshments on the flight, especially during Summer travel would be appreciated.
The trip was a total desaster
Bad service on the flight from Paris to Dusseldorf. An hour of delay got me into losing my next flight to Berlin. Also, the Eurowings staff made everything so I need to run after my luggage and be panicked instead of taking care of everything themselves. I needed to go through security again and lose the things I bought at the airport before that. So, really, this was a bad experience I don't know how you can compensate for this.
My flight back was canceed and when i contacted the airline for a refund i got no response. Im very upset.
The flight was okay but the announcing of every meal or every duty free stuff were very annoying. It was loud in the plane and I couldn’t even take a nap. I am very disappointed. And also, I paid 200 euros for this trip and I didn’t have any food or drinks receive.