Enjoyable comfortable flight..
I am very impressed with their service !!
Hainan Airlines delivered a very good service. One thing I disliked is that the seats on the airplane are rowed up very narrowly. Other than that it was fine and for the price a great value especially considering it was direct flights.
Hainan excellent Capital Intl. poor
my special meal reservation did not get through. poor entertainment channels. Crew barely speaks English.
4 hours late