Miles are travelled and hours tick by thousands of meters above ground. For many, travelling is a frequent occurrence, so why not make the experience as comfortable and as pleasant as possible by taking flight on a great airline? Our thoughts exactly, which is why at eDreams, we have taken our customers' opinions and airline rankings to create our annual study of best airlines.
This year, we are proud to announce the study is comprised of more than 90,000 customer reviews from all over the world. Travellers that book with eDreams have weighed in on which airlines rank the best; from determining which aircraft is the most clean and modern to which had the best entertainment options and was the most child friendly. So how exactly did the airlines rate? The end result is an interactive infographic of Best Airlines 2014. To get an enlarged view of all of the details in this year's results, click on the infographic below.
The 2014 Best Airlines results took a shift from 2012 and 2013, where Singapore Airlines was the Best Airline winner. So, which airline took the number one position? Worldwide, Emirates stole the spotlight with an overall rating of 4.24 out of the top score of 5. Emirates received top scores in overall cleanliness and modernity of the plane and also received the highest ratings for best in-flight entertainment and luggage handling. An eDreams customer and traveller on Emirates, Buchall, even stated: "Emirates was excellent. Good food, films and the staff were excellent and helpful with families". Read on for the full list of airlines in the coveted "Top 10" spot:
|2||Swiss International Air Lines||(LX)||Switzerland||4.18|
|6||Czech Airlines||(OK)||Czech Republic||4.14|
Now that the top ranked airlines have been determined, how well did they exactly do in the other categories? Check out the results for the top airlines in the following categories: Most Clean and Modern; Most Comfortable; Best Entertainment; Luggage Handling; Best Flight Attendant Service; Best Airlines To Travel With Children and Best Airline VIP Lounges.
The overall top airline, Emirates Airlines, topped this list for most modern and clean airline with a score of 4.44. Travelers really like the look and feel of the aircraft, making it the world's best for 2014 in this category. Following with modern appeal and cleanliness is Norwegian (DY) followed by Lufthansa (LH), Swiss International Air Lines (LX) and Austrian Airlines (OS) to complete the Top 5.
|4||Swiss International Air Lines||(LX)||Switzerland||4.24|
|9||Czech Airlines||(OK)||Czech Republic||4.134|
Most will agree, when it comes to flying, comfort is key. Every additional centimetre of space in the seat or of passenger leg room makes a big difference and airlines are taking note of that, with these Top 5 airlines doing a fine job at ensuring passengers are comfortable.
|1||Swiss International Air Lines||(LX)||Switzerland||3.82|
From movies to music and reading material, entertainment on a flight, especially when on a longer flight, is crucial. Which airlines have passengers the most entertained? These are the Top 10:
|6||Swiss International Air Lines||(LX)||Switzerland||3.26|
The way airlines handle luggage can be a big factor in determining whether a customer is willing to fly with them again. Travellers want to ensure their gifts for family and friends are intact and of course, their luggage in the same condition they turned it in. So which top 10 airlines are handling your luggage with the utmost care? Emirates wins this category, with Austrian Airlines at the number two spot.
|5||Swiss International Air Lines||(LX)||Switzerland||4.083|
|7||Czech Airlines||(OK)||Czech Republic||4.059|
Any passenger on a flight knows that an attentive and cordial flight attendant can be the difference between a good flight and a great one. eDreams study results indicate flight attendant service on Emirates Airlines (EK) is exceptional with a score of 4.40. Swiss International Air Lines (LX) also has an impeccable bedside manner in second place and Aegean Airlines (A3), HOP! (A5) and Lufthansa (LH) follow suit with very close scores.
|2||Swiss International Air Lines||(LX)||Switzerland||4.30|
|10||Czech Airlines||(OK)||Czech Republic||4.18|
A little known fact: Families often travel together, and sometimes, those families include young children. So, which airlines cater to you and your little ones by offering the best in-flight experience? Travellers can count on Czech Airlines (OK) to provide a child-friendly environment as the best ranked in this category. The rankings continue with Austrian Airlines (OS), Swiss International Air Lines (LX), Turkish Airlines (TK) and Air Berlin (AB) completing the Top 5.
|1||Czech Airlines||(OK)||Czech Republic||4.30|
|3||Swiss International Air Lines||(LX)||Switzerland||4.11|
VIP treatment in the lounge can be one of the most sought-after perks when passengers plan to fly. These lounges can serve as a sanctuary for travellers where they can relax before their flight. Though VIP lounges may differ in their selection of perks, Emirates again proves leader in the categories with a score of 4.23. Lufthansa (LH), Aer Lingus (EI), United Airlines (UA), Turkish Airlines (TK) and US Airways (AU) also get travellers' vote for top-ranked airlines in this category.
|4||United Airlines||(UA)||United States||3.85|
|6||US Airways||(US)||United States||3.76|
|9||Swiss International Air Lines||(LX)||Switzerland||3.73|
|10||Czech Airlines||(OK)||Czech Republic||3.67|
This concludes the Best Airlines 2014 results. Our customers' opinions are important to us and year after year we publish this study so that travellers can have useful and objective information about the airlines they choose. The next time you purchase your airline ticket or search for flights for your next holiday, be sure to share your experience with us.
For more studies by eDreams, view our results for Best Airports in the World 2013 and be sure to stay up to date on the best destinations for your next holiday, as well as getting a few great tips on the eDreams blog.