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Best Hotels in Europe

A holiday has been planned, flights have been booked and finally, the moment you’ve been waiting for has arrived. It’s time for the holiday to begin! The destination is perfect, just as expected, but is the accommodation ideal? Finding a great hotel can sometimes be a challenge. Star valuations aren’t always accurate and it can be difficult to predict if a hotel will match the expectation of a great holiday break destination. Sometimes, travellers must arrive at the hotel before confirming if it was the right choice. Until now.

With nearly 74,000 eDreams customer hotel reviews from around the world analyzed and organized, eDreams is proud to present our Best Hotels in Europe study!

The study results offer travellers insight in six (6) categories: Best Service, Rooms, Quality/Price, Dining Experience, Design/Style and Cleanliness. Only hotels with a minimum of 10 reviews have been taken into account for the rankings and each hotel is rated with a maximum of five points. Check out the full results of our study and click on the banner to the right to view the eDreams Best Hotels infographic.

Top 10 Best Hotels

1Hotel InnsbruckInnsbruckÁustria4,800
2Hotel Marqués de PombalLisbonPortugal4.769
3Hotel BahiaSantanderSpain4.750
4Hotel Wellington MadridMadridSpain4,727
5Hotel RomaPragueCzech Republic4,700
6Hotel Zenit Valencia Valencia Spain4,692
7Hotel Eurostars DavidPragueCzech Republic4,682
8 Hotel SavhotelBologna Italy4,666
9 Hotel Melia BerlinBerlin Germany4,665
10 Hotel Park Plaza County HallLondonUnited Kingdom4.636

So, which hotels rank the highest in all categories and make up the coveted "Top 10"? Let's find out!

The Best Hotel in Europe claiming the first position, is located in a quaint city in western Austria, called Innsbruck, which borders Munich and Verona. Herein lays Hotel Innsbruck, with a ranked score of 4.8 out of 5! The hotel is located on the banks of the river in this unique and historical town and also ranked in the top position for best dining experience.

The second place in this category is awarded to the Hotel Marques De Pombal in Lisbon, Portugal. This 4-star boutique hotel not only offers rooms each uniquely decorated, but also offers additional services including a gym with trainers, a hammam and a sauna. The hotel is located in the heart of Lisbon, next to one of the main avenues, Avenida Liberdade. The Marques De Pombal also owns the prestigous first place for hotel "Design/Style", "Cleanliness" and "Room" categories. Lisbon's hotel is followed by the third place winner, Hotel Bahia, a gem located in Santander, Spain. This 4-star hotel has impressive views, is located in the centre, and also claims the number two spot in the "Cleanliness" and "Room" categories.

Completing the top five positions in the coveted “Top 10” are the Wellington Madrid in Madrid, Spain and Hotel Roma in Prague, Czech Republic. The Wellington Madrid, located near the gorgeous and iconic Parque del Retiro, is also rated as the best hotel in the category of "Hotel Service", while Hotel Roma in Prague sits in third place for hotel "Design/Style".

Best Service

1Hotel Wellington MadridMadridSpain4,800
2Hotel InnsbruckInnsbruckAustria4,769
3Hotel Marques De PombalLisbonPortugal4,727

How customers are treated when they arrive at a hotel is a crucial part of how pleasant the overall experience can be. Is the concierge polite, is the service exceptional? Well, at the Wellington Hotel in Madrid, customers ranked their service top-notch, rewarding this hotel with the number one position and a score of 4.800. This elegant hotel is located in the Salamanca district and impresses with its 5 stars, free WiFi, marble bathrooms, sun terrace, gym and much more. 2nd place in the category is awarded to the Hotel Innsbruck in Austria, with the third place award going to the Hotel Marques De Pompal in Lisbon.

Best Rooms

1Sheraton Lisboa Hotel & SpaLisbonPortugal4,929
2Park Plaza County HallLondonUnited Kingdom4,818
3Hotel BahiaSantanderSpain4,750

Hotel rooms that are clean, comfortable and have a nice view are all part of the criteria in the category for hotel with the best room. The 5-star Sheraton Lisboa Hotel & Spa in the capital of Portugal surpasses the competition, with the number one position and a score of 4.929. Exuding luxury, the rooms have style, are large, have air conditioning, a TV and the bathrooms are decorated with designer glass wall. Second place is the Park Plaza County Hall in London. The rooms on the upper floors have views of the London Eye and the City of London. In addition to a great TV, the rooms also offer a large desk and a microwave. And finally in 3rd place is Hotel Bahia in Santander, Spain.

Best Value For The Money

1Holiday Inn Express AlicanteAlicanteSpain4,834
2Hotel VetustaOviedoSpain4,833
3Hotel InnsbruckInnsbruckAustria4,800

One of the fine lines travellers have to walk when booking a hotel, is considering quality vs. price and ensuring the hotel chosen has the most quality for the best price. In this case, the Holiday Inn Express in Alicante, Spain was the big winner with a score of 4.834. Another hotel in Spain, the Hotel Vetusta in the city of Oviedo, won second place and finally at third, the Hotel Innsbruck in Austria.

Best Dining Experience

1Hotel InnsbruckInnsbruckAustria4,625
2H10 ItacaBarcelonaSpain4,600
3Barcelo Jerez MontecastilloJerez De La FronteraSpain4,583

Nothing compliments a great accommodation better than great food. Here, too, the Austrian Hotel Innsbruck convinces guests of their superiority, making it to 1st place with a score of 4.625. The options are impressive: Breakfast in bed, breakfast at the buffet, a bar, a restaurant with organic food and much more. The second place is the 4-star boutique hotel, H10 Itaca in Barcelona, Spain. The restaurant at H10 Itaca has traditional Catalan food and offers delicious cocktails. Finally, 3rd place goes to Barcelo Jerez Montecastillo in Jerez de la Frontera in Spain. The converted castle is a 4-star hotel with a great restaurant.

Best Design/Style

1Sheraton Lisboa Hotel & SpaLisbonPortugal4,857
2H10 ItacaBarcelonaSpain4,750
3Eurostars DavidPragueCzech Republic4,682

How fancy is the hotel with the best design/style? The 5-star Sheraton Lisboa Hotel & Spa takes the prize for best design and style. Not only are the luxurious rooms convincing, but the restaurant, cocktail bar and rooftop, boasts amazing views of Lisbon, giving this hotel a deserved score of 4.857. The 2nd place spot is for H10 Itaca Hotel in Barcelona and third place belongs to the 4-star Hotel Eurostars of David in Prague, Czech Republic.

Cleanliness

1Sheraton Lisboa Hotel & SpaLisbonPortugal4,929
2Hotel BahiaSantanderSpain4,833
3SavhotelBolognaItaly4,733

A clean hotel usually means guests are very happy. In the category of best hotel for "Cleanliness", the Sheraton Lisboa Hotel & Spa in Lisbon beats the competition with an almost perfect score of 4.929. The second place was awarded to the Hotel Bahia in Santander, Spain and the third place, to the Savhotel in Bologna, Italy.

That concludes the results to our study. The opinions of our customers are very important to us, so be sure to comment and keep us in informed of your travel style. What do you think about the results of the Top 10 Hotels in Europe?

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