eDreams Review | User Feedback on Price, Trust & Service

Yes, eDreams is legit, and it is safe to buy flights on eDreams. It is part of eDreams ODIGEO, which is one of the world's largest online travel companies. While users may encounter occasional issues or have varying experiences, as with any large travel platform, eDreams is a legitimate business that facilitates travel bookings. Millions of users book flights, hotels, and other travel services through eDreams each year.

To determine the legitimacy of a flight website:
Secure Connection: Look for "HTTPS" in the website address.
Contact Information: Ensure a physical address, phone number, and email are clearly provided.
Online Reviews: Consult reviews from reputable sources like eDreams Trustpilot reviews.
IATA Accreditation: For travel agencies, verify their accreditation from the International Air Transport Association (IATA).

Yes, eDreams is an IATA Accredited Agent, meaning we have been recognized by the International Air Transport Association for meeting their standards of financial security and professional competence in the sale of air tickets. This accreditation allows us to ticket on behalf of virtually all major airlines worldwide.

Yes, complying with the EU Directive on Package Travel and linked travel arrangements, eDreams holds different protections, which cover, in case of that the travel services cannot be provided due to the travel agency insolvency, the refund of the package price or well the traveler's repatriation, in case that the return transportation is included in the package.

You can contact eDreams through various channels, whether you have an existing booking or not. For specific contact information tailored to your situation, please visit: https://www.edreams.com/customer-service/, and click on “Contact options”. In this page we provide details for different contact methods.

Find our refund policy and check all your options at https://www.edreams.com/travel/support-area/. Once on that page, click “Refunds”.