Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air Berlin from London Stansted (STN) to Vienna Schwechat (VIE) can publish comments and airline reviews here.
Compare Air Berlin with other airlines
Air Berlin
1 reviews
2.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Vienna
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
2out of5
Check in and boarding rating:
5out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
5out of5
1
1
Customer reviews and ratings
Date:06 August 2009
Siavash
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
2out of5
"Refer to stopovers."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Stopovers
Stopovers:
1out of5
"Stopovers: During my stopover in Dusseldorf, I was required to go through security again in order to board my flight to Vienna. Considering that both flights were with Air Berlin, you should be able to bring the passengers on the bus to a gate that will allow direct transfer to the next flight."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes