Flight reviews Air Canada Toronto Pearson International Airport (YYZ) - Mexico City Juarez Intl Airport (MEX)
Only eDreams' clients who have flown with Air Canada from Toronto Pearson International Airport (YYZ) to Mexico City Juarez Intl Airport (MEX) can publish comments and airline reviews here.
Compare Air Canada with other airlines
| Air Canada | 1 reviews | 1.0 | |
| US Airways | 1 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Toronto - Mexico City 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
1out of5
Aircraft rating:
2out of5
Comfort/Space between seats:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
4out of5
Incident handling rating:
3out of5
1
1Customer reviews and ratings
Date:25 February 2010
douwevisser
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"Flight was overbooked, had to take Toronto-Cancun- Mexico City. Arrived in Mexico City 12 hours later. Disastrous!"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: No priority to business travellers, no search for alternatives at check in desk. At that time an alternative flight was available."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Second aircraft had broken window in cockpit. In the third plane my fellow victim and I were allowed to travel Business Class"
Stopovers
Stopovers:
2out of5
"Stopovers: We arrived late in Cancun. Had to rebook another flight. Flight to Mexico City was with Mexicana with a coupon."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Luggage came back OK from overbooked flight and arrived early at belt in Cancun and Mexico"
Incidents
Incident handling rating:
3out of5
Other incidents: Overbooking
"Incidents: There were 7 persons overbooked. This almost cost me a usd 1,000,000 deal in Mexico. I had to reschedule al my meetings. Disaster!"
© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona