Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air France from London London City (LCY) to Paris Orly (ORY) can publish comments and airline reviews here.
Compare Air France with other airlines
Air France
5 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Paris
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
4out of5
Check in and boarding rating:
3.8out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.2out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Travel with children rating:
4out of5
Luggage handling rating:
4.3out of5
5
5
Customer reviews and ratings
Date:08 February 2011
shazlight
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
3out of5
"Children: maybe more support for mothers and also activities for children to do like colouring and more treats."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:11 January 2011
Piticu
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:23 August 2010
Froggo
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
"Friendly hostess, great service."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Great check in easy"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:15 May 2010
RosiePosie
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Travelling with children
Travel with children rating:
5out of5
Date:28 December 2009
MARLENEPRESA
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
1out of5
"My flight with CITYJET/airFrance was cancelled while there was no snow falling anymore. It was canceled because the plane paris-london was delayed and that it would be too late to operate the same flight back for the staff in charles de gaulle/city. The flight was at 7:45pm and was cancelled at 9pm. So we had to wait for nothing! They give me another flight that allowed to be in paris 24h after my normal flight! I arrived the next day at 6pm !! I had to do london-dublin/dublin-paris what A nightmare for Chritsmas!!"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: I am only rating the flight I took london-dublin/dublin-paris"