Flight reviews British Airways London Heathrow (LHR) - Munich Franz Josef Strauss (MUC)
Only eDreams' clients who have flown with British Airways from London Heathrow (LHR) to Munich Franz Josef Strauss (MUC) can publish comments and airline reviews here.
Compare British Airways with other airlines
| British Airways | 4 reviews | 4.8 | |
| Lufthansa | 4 reviews | 4.3 | |
| Air France | 1 reviews | 4.0 | |
| Swiss | 1 reviews | 2.0 | |
| KLM | 1 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Munich 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
4.5out of5
Aircraft rating:
4.8out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.3out of5
In-flight entertainment (Music, newspapers, TV):
2.5out of5
Luggage handling rating:
4.5out of5
4
4Customer reviews and ratings
Date:24 February 2012
Andrea Clarke
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
5out of5
"From checking in online to baggage drop over the physical check in and the travelling itself, all of it went smoothly and I can only state complete satisfaction"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:04 October 2011
Anon29
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Value for money rating (experience/price):
1out of5
"That was the most expensive flight I too in my life.
It was one of the best I had in Europe, I would pay 20% more to leave from Heatrow and fly in the main aeroport of any European city.
I've payed more than 3 time what a competitor was offering and I've ended up paying a fee for heavy baggage! C'mon BA, you can be cheaper than this!"
It was one of the best I had in Europe, I would pay 20% more to leave from Heatrow and fly in the main aeroport of any European city.
I've payed more than 3 time what a competitor was offering and I've ended up paying a fee for heavy baggage! C'mon BA, you can be cheaper than this!"
Surcharges
Payment by credit card (?): 2-4
Luggage check in (?): More than 26
No of bags: 1
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: Do show where emergency exit and wings are."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:05 June 2010
BlueSky
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"My return flight from Munich to LHR was cancelled due to industrial action. I phoned eDreams to see if I could change to another flight. Excellent service. The phone was answered after just a few rings, my flight was changed to an earlier BA one, quickly and very efficiently. When holding as admin was done, the lady I spoke to came back to me every 60 secs or so to re-assure me that process was taking place. I cannot rate you highly enough for after sales service. Well done eDreams! I will certainly book with you again. If you want to use these comments, please feel free to do so."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Lost Luggage: No
Damaged luggage: No
Date:25 May 2010
happytraveller
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
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