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British Airways BA Flight reviews British Airways Venice Marco Polo (VCE) - London Gatwick (LGW)

 
Only eDreams' clients who have flown with British Airways from Venice Marco Polo (VCE) to London Gatwick (LGW) can publish comments and airline reviews here.

Compare British Airways with other airlines

Easyjet 2 reviews 4.5  
British Airways 7 reviews 4.3  
Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
Customer reviews and ratings
Average ratings (7 customers)
Overall Rating: 
4.3 out of 5
4.3out of5
Value for money rating (experience/price): 
4 out of 5
4out of5
Check in and boarding rating: 
3.6 out of 5
3.6out of5
Aircraft rating: 
3.7 out of 5
3.7out of5
Comfort/Space between seats: 
3.7 out of 5
3.7out of5
Air stewards service: 
4.2 out of 5
4.2out of5
In-flight entertainment (Music, newspapers, TV): 
2.7 out of 5
2.7out of5
Luggage handling rating: 
3.8 out of 5
3.8out of5
Customer reviews and ratingsReview This Product
Date:26 October 2012
HONEY
-
Gender: Female
-
What age are you? over 70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Value for money rating (experience/price): 
4 out of 5
4out of5
"nice efficient hosts and good piloting."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: Two people held up the whole crowd for more than half an hour."
The Aircraft
Aircraft rating: 
1 out of 5
1out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
5 out of 5
5out of5
Quantity of food: 
5 out of 5
5out of5
"Aircraft: It was a less than secure feeling looking at the badly ripped open upholstery on all the seats and the paneling above coming apart."
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Luggage handling was very efficient."
Date:14 October 2011
RegReg
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Value for money rating (experience/price): 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: Very easy Italian process especially"
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
"Aircraft: Not a huge number of passengers- could have allowed people to change seats"
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 20 and 30
"Luggage handling: Some delay at gatwick"
Date:05 August 2011
Sasha S
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
"Extremely smooth and pleasant"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Date:15 November 2010
lovetofly
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
Surcharges
Payment by credit card (?): More than 26
Seat reason: Other
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
VIP lounge rating: 
3 out of 5
3out of5
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:27 September 2010
Hadrian
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: We arrived 2 hours before takeoff but had to wait 1 hour in the queue to check-in."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:29 July 2010
Bonco
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Make self check-in kiosks available."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
2 out of 5
2out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:14 July 2010
SheilaCoates
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
 
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