Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Delta Air Lines from New York John F Kennedy Intl Airport (JFK) to Miami Miami International Airport (MIA) can publish comments and airline reviews here.
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Delta Air Lines
2 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
New York - Miami
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
3out of5
Check in and boarding rating:
3out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1.5out of5
Luggage handling rating:
4out of5
2
2
Customer reviews and ratings
Date:06 November 2010
Alexccc
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
2out of5
"As usual, big difference between the company claims and the reality, especially at the aiport."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: Ground staff not polite or even quite rude -- even at the priority desk. Fantasy new security rules (the second name has to appear on the ticket)."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Date:06 December 2009
FrankH
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Surcharges
Luggage check in (?): 18-22
No of bags: 1
"Surcharges comments: It should be mentioned in advance that luggage check-in has to be paid for"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30