Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Ryanair from London Stansted (STN) to Girona Costa Brava (GRO) can publish comments and airline reviews here.
Compare Ryanair with other airlines
Ryanair
3 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Girona
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
3out of5
Check in and boarding rating:
3out of5
Aircraft rating:
3.3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1.7out of5
Luggage handling rating:
4out of5
3
3
Customer reviews and ratings
Date:26 July 2010
gemini
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Surcharges
Luggage check in (?): 0-2
Check in and boarding
Check in and boarding rating:
5out of5
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Date:20 May 2010
lvlvlv
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
"CheckIn: Don't you have to do an online checkin?"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: Landing on the way to London was a disaster."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:02 February 2010
DavidOlofsson
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"The 15 kg weight of luggage is just ridiculously low. Seats uncomfortable. Too little space between seats."
Surcharges
Luggage check in (?): 14-18
No of bags: 1
"Surcharges comments: The 15 kg weight of luggage is just ridiculously low."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: The need to print the boarding pass yourself or pay £40 is ridiculous. Had to empty an already lightly packed bag to get under 15 kg."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: uncomfortable seats, non adjustable seats and pocket on the back of the seat in front of you missing."
Luggage handling
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: The 15 kg limit on luggage makes no sense as a normally packed bag weighs more than that."