Flight reviews Ryanair London Stansted (STN) - Pisa Galileo Galilei (PSA)
Only eDreams' clients who have flown with Ryanair from London Stansted (STN) to Pisa Galileo Galilei (PSA) can publish comments and airline reviews here.
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| Ryanair | 3 reviews | 3.3 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
3.3out of5
Check in and boarding rating:
2.7out of5
Aircraft rating:
3.3out of5
Comfort/Space between seats:
2.7out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
2.5out of5
Incident handling rating:
2out of5
Date:21 September 2010
Padrock
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
5out of5
"The flight was well organised, comfortable and on time"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: Quite crowded, but no major hold-ups. Friendly staff"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
Date:10 August 2010
Struv
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
2out of5
"Seats were cramped, which was to be expected. Worst aspect was the constant barage of advertising on the flight from the moment we got on till we got off. Priority boarding is a waste of money."
Surcharges
Payment by credit card (?): 18-22
Luggage check in (?): More than 26
No of bags: 1
Food (?): 4-6
Drink (?): 4-6
"Surcharges comments: Extras for everything is Ryanair policy - appear cheap then get you with the essentials."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: Crush"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
1out of5
Quantity of food:
3out of5
"Aircraft: More leg room required"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:29 April 2010
notafanofRyanair
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
3out of5
"The flight was delayed for over 1 hr on return and there was no information provided; no communication. The even tried to 'sell' a free English newspaper for a pound on the flight back to London."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: The attendant who weighed my bag said I was 2.8 kg over the 15kg limit when in fact my bad was only 13.8kg. She tried to make me take things out when there was no problem."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: Cramped tiny seats. Doesn't provide for elderly and families with young children priority boarding."
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: They need to have better scales and check-in staff who look as if they want to be there."
Incidents
Incident handling rating:
2out of5
Other incidents: Others
"Incidents: I checked in on line, but had to re-check in outbound - what's the point of online check in. Staff giving contradictory directions."
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