Flight reviews IBERIA Munich Franz Josef Strauss (MUC) - Madrid Barajas (MAD)
Only eDreams' clients who have flown with IBERIA from Munich Franz Josef Strauss (MUC) to Madrid Barajas (MAD) can publish comments and airline reviews here.
Compare IBERIA with other airlines
| IBERIA | 3 reviews | 3.7 | |
| Lufthansa | 1 reviews | 2.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Munich - Madrid 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
3.3out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2.7out of5
Air stewards service:
4.3out of5
In-flight entertainment (Music, newspapers, TV):
2.7out of5
Luggage handling rating:
3.5out of5
Incident handling rating:
1out of5
3
3Customer reviews and ratings
Date:03 March 2011
Gucchi
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"Leg space was awful"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:08 January 2011
MadMun
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"not much space but friendly service"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quantity of food:
3out of5
"Aircraft: tight spaces"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: long wait to retrieve luggage"
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: luggage arrived without wheel and the airline refused responsability."
Date:21 August 2010
Ella1911
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
5out of5
Quantity of food:
5out of5
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