Flight reviews Easyjet Amsterdam Schiphol (AMS) - London Stansted (STN)
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| Easyjet | 11 reviews | 3.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Amsterdam - London 
Customer reviews and ratings
Average ratings (11 customers)
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
3out of5
Aircraft rating:
3.2out of5
Comfort/Space between seats:
2.6out of5
Air stewards service:
3.7out of5
In-flight entertainment (Music, newspapers, TV):
2.6out of5
Travel with children rating:
4out of5
Luggage handling rating:
3.2out of5
11
11Customer reviews and ratings
Date:21 September 2011
Tirantas
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Date:03 August 2011
ipotesi
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: very messy queues, very long waiting times. you have to wait standing up in a crowd while people are still coming out from the aircraft, if you are tired or aged that's really uncomfortable"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:18 July 2011
Jellybean123
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"I am 6'1 and sitting in your seats is like torture."
Surcharges
Luggage check in (?): 22-26
No of bags: 2
Food (?): 0-2
"Surcharges comments: Seriously... I had to keep my bag on the floor anyways but insisting I check the other was just ridiculous."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: More staff on staff... waiting in line forever and half the people still had the wrong desk."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: I got my bag returned and there were stains and grease on it that weren't there when I checked it. I watched as they tossed it from the airplane and it was ruggedly handled. Show a little pride in your work and my belongings. Yeah you aren't getting paid to care but you are getting paid."
Date:01 December 2010
cozza
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:17 November 2010
Naveen
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"Easyjet has to improve its quality"
Surcharges
Payment by credit card (?): 18-22
Luggage check in (?): 18-22
No of bags: 1
Hand luggage (?): 0-2
"Surcharges comments: Checkin baggage information was not properly furnished on th website..
had to pay extra 44? without carrying any extra weight... I feel that I was ripped off"
had to pay extra 44? without carrying any extra weight... I feel that I was ripped off"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: very bad management of passengers"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:03 November 2010
Krisz
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"i didn't like,that we had to race for the seats and we had to buy drinks with money.i think you can ffer one drink free.the other things were good."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating:
4out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:10 September 2010
lisab
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: why can't I use the self check-in for easy jet?"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
Date:24 July 2010
Inder
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Travelling with children
Travel with children rating:
4out of5
"Children: ok"
Date:18 May 2010
hefekki
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"to much waiting after bording and without knowing the number of the gate"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
Access to the aircraft: Foot
"CheckIn: to much waiting after bording and without knowing the number of the gate"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
3out of5
Lost Luggage: No
Damaged luggage: No
Date:18 February 2010
ChisomOsuagwu
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"As usual the flight was delayed. We were to arrive London Stansted at 0950hrs but we arrives at 1100hrs. Need to work on punctuality.
I dont have any problems with your 1 hand luggage allowance but i think it should be 1 hand luggage and your handbag. you dont expect me to put my travelling documents inside the suitcase hand lugage. Please review and advise."
I dont have any problems with your 1 hand luggage allowance but i think it should be 1 hand luggage and your handbag. you dont expect me to put my travelling documents inside the suitcase hand lugage. Please review and advise."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
Access to the aircraft: Bus
"CheckIn: I spent nearly 45mins on the queque. The flight from Amstedam to London Stansted gave no room for on line check in. The self check in machines dont work."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
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