Flight reviews Easyjet London Luton International (LTN) - Inverness
(INV)
Only eDreams' clients who have flown with Easyjet from London Luton International (LTN) to Inverness
(INV) can publish comments and airline reviews here.
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| Easyjet | 4 reviews | 4.3 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Inverness 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Check in and boarding rating:
4out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
2.8out of5
Air stewards service:
3.8out of5
In-flight entertainment (Music, newspapers, TV):
1.7out of5
Luggage handling rating:
4.3out of5
4
4Customer reviews and ratings
Date:31 August 2010
AdamSutcliffe
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: The chap that checked me in was great. He was friendly, addressed me by my first name (which I prefer) and had a smile on his face all the time."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Date:26 August 2010
Bretired
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"The flight was mercifully short: shorter in fact than the time we had to spend at the airport at Luton."
Surcharges
Payment by credit card (?): 22-26
Check In (?): 22-26
Check in reason: Airline company's check-in desk
Drink (?): 2-4
Preferential boarding (?): 22-26
"Surcharges comments: There was a huge queue at check in (see next section) and, since my companion cannot stand for long and there is nowhere to sit, we were forced to buy speedy booking to reduce the time of our wait. We had a window sill to sit on in the queue for boarding. We had to give up our seats after boarding so that a family (last on board) could sit together. Inverness was better organised in this respect, taking families with small children after speedy boarding. Easy Jet staff at Luton, when visible, were not helpful. Again, this was in sharp contrast to Inverness."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: The queue for check in with Easy Jet was over 100 people when we arrived because there was only ONE desk open. A queue busting system to open more desks should be put in place, unless, of course, queuing is part of the Company's strategy to increase income by charging extra for decent treatment. Security checks let through so-called "liquid" items which were rejected at Inverness on return. The airline could usefully provide a detailed checklist of acceptable items. It is ulikely that we will use Easy Jet again."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Date:10 August 2010
jpchris
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:28 September 2009
Cora
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
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