Flight reviews Easyjet Palermo Punta Raisi (PMO) - Rome Fiumicino (FCO)
Only eDreams' clients who have flown with Easyjet from Palermo Punta Raisi (PMO) to Rome Fiumicino (FCO) can publish comments and airline reviews here.
Compare Easyjet with other airlines
| Air One | 1 reviews | 4.0 | |
| Alitalia | 6 reviews | 4.0 | |
| Blue Panorama | 3 reviews | 4.0 | |
| Wind Jet | 1 reviews | 4.0 | |
| Easyjet | 5 reviews | 3.6 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Palermo - Rome 
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
Check in and boarding rating:
3.2out of5
Aircraft rating:
3.6out of5
Comfort/Space between seats:
3.6out of5
Air stewards service:
3.8out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
3out of5
Incident handling rating:
1out of5
5
5Customer reviews and ratings
Date:21 October 2010
shalini
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:03 July 2010
suvias
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"flights should have allocated seats - do not like the fact that you have to que to get into the plane...there was a 1 hour delay and people were rushing to get into the plane after standing in a a que for an hour."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 40 and 50
Access to the aircraft: Foot
"CheckIn: flight was delayed approx. 1 hour"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:24 September 2009
BToutoungi
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"Unfriendly staff"
Surcharges
Luggage check in (?): More than 26
No of bags: 2
"Surcharges comments: I am glad you asked! I had paid an extra fee to be able to have 2 pieces of luggage. Unfortunately they did not honor this and I had to pay for excess weight. They claimed that each passenger is entitled to one 10 kg piece and I had paid for 2 pieces for a total of 20 kg and not 2 pieces of 20 kg each. The excess weight surcharge was calculated at 12 Euros (equivalent to about 18 US$)! Is there any way of getting a refund?"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
"CheckIn: I am glad you asked! I had paid an extra fee to be able to have 2 pieces of luggage. Unfortunately they did not honor this and I had to pay for excess weight. They claimed that each passenger is entitled to one 10 kg piece and I had paid for 2 pieces for a total of 20 kg and not 2 pieces of 20 kg each. The excess weight surcharge was calculated at 12 Euros (equivalent to about 18 US$)! Is there any way of getting a refund?"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Overcharged for luggage or hand luggage
Date:05 July 2009
MarynMork
Overall rating
Overall Rating:
"Booked on line; excellent computer airline for Palermo/Rome - would use it again. Price to service ratio is good."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: They are strict about checked versus carry on policies; we planned ahead to have our two heavy and larger bags checked in so we had no problems."
Date:26 June 2009
Emma
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: The gate changed without telling anyone and the flight was delayed."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
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