Flight reviews Easyjet London Stansted (STN) - Naples Capodichino (NAP)
Only eDreams' clients who have flown with Easyjet from London Stansted (STN) to Naples Capodichino (NAP) can publish comments and airline reviews here.
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| Easyjet | 4 reviews | 3.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Naples 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Check in and boarding rating:
3out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3.3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2.3out of5
Travel with children rating:
2.5out of5
Luggage handling rating:
3.3out of5
4
4Customer reviews and ratings
Date:12 April 2011
Line
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: No
Damaged luggage: No
Date:13 August 2010
alfdoc2
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"2 hours delay.......1 hour delay for rescheduling it, but no one email me..."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: no information for explaing the delay"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
2out of5
Child's pushchair: I took it onboard
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
Date:21 July 2010
Gianni
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"The flight was late leaving and we had to actually wait on the plane for an hour before we could take off. Refreshments (complimentary) could have been provided"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 30 and 40
"CheckIn: We vhad to wait in hot conditions for about 30 minutes in a queue to board the plane."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Date:14 April 2010
dondid
Overall rating
Overall Rating:
"The flight from London to Naples was fine. The flight from Naples to London was an hour late."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
"CheckIn: Check in London was fine. Check in in Naples was horrible. Easy jet staff there will not let you "drop bags" (even if you are already checked in) until 2 hours before. This is difficult in a city that is known for theft! It would be nice not to have to deal with watching/holding onto mounds of luggage."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: allow chairs to move back and forth!"
Travelling with children
Travel with children rating:
3out of5
"Children: Allow children up to 14 to board before others. Families want to sit together and your definition of an "an unaccompanied minor is over 15, I think)."
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