Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Easyjet from Valencia
(VLC) to London Gatwick (LGW) can publish comments and airline reviews here.
Compare Easyjet with other airlines
Easyjet
5 reviews
3.4
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Valencia - London
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
3.4out of5
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
3.4out of5
Aircraft rating:
3.6out of5
Comfort/Space between seats:
3.2out of5
Air stewards service:
3.6out of5
In-flight entertainment (Music, newspapers, TV):
2.8out of5
Luggage handling rating:
2.3out of5
5
5
Customer reviews and ratings
Date:12 November 2011
joe4
Overall rating
Overall Rating:
3out of5
Value for money rating (experience/price):
3out of5
Surcharges
Payment by credit card (?): 4-6
Luggage check in (?): 18-22
No of bags: 1
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:07 May 2011
BobSeaman
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
3out of5
"The flight information was poor in Valencia but there was plenty of food, drinks and seats available. Had to walk miles at Gatwick to get out of the airport."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: It was very noisy"
Date:17 June 2010
Franne
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
3out of5
"Flight took off m0re than 2 hours late due to air traffic controllers in France. On landing delay of more than 30 minutes for luggage due to late arrival."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 30 and 40
Date:09 June 2010
Nothing
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
3out of5
"Very cold in cabin even with air vents turned off"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: One Easyjet employee was very officious"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:13 October 2009
Arturo
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft: