Flight reviews United Airlines Los Angeles Los Angeles Intl Airport (LAX) - San Francisco San Francisco Intl Airport (SFO)
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| United Airlines | 4 reviews | 3.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Los Angeles - San Francisco 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Check in and boarding rating:
3.8out of5
Aircraft rating:
3.8out of5
Comfort/Space between seats:
3.8out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2.7out of5
Luggage handling rating:
2.7out of5
4
4Customer reviews and ratings
Date:26 July 2011
adrian.aragones
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"1 hour delay"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Finger
"CheckIn: Overcrowded and no info about the delay until i got to the gate. The check in online didn't work at all. Still the people working wasn't enough but was really gentle and good service."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: Some arts and crafts pieces were broken inside the luggage, and it is a very tough luggage, and were wrapped in bubble wrap."
Date:06 September 2010
Roxy
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Surcharges
Payment by credit card (?): 2-4
Luggage check in (?): 18-22
No of bags: 1
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Date:25 April 2010
Blossom
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: I was traveling internationally with Air France (spending less than 30 days in the US) and was therefore allowed an extra checkin luggage free of charge.
This advantage does not seem to be widely known."
This advantage does not seem to be widely known."
Date:20 October 2009
akipapa
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
2out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
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