Flight reviews US Airways Brussels Brussels National (BRU) - Philadelphia Philadelphia International Airport (PHL)
Only eDreams' clients who have flown with US Airways from Brussels Brussels National (BRU) to Philadelphia Philadelphia International Airport (PHL) can publish comments and airline reviews here.
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| US Airways | 2 reviews | 4.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Brussels - Philadelphia 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
3.5out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3.5out of5
Luggage handling rating:
4.5out of5
2
2Customer reviews and ratings
Date:14 April 2011
DodieD
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: between 50 and 60
Access to the aircraft: Foot
"CheckIn: Brussels was fine - but Philadelphia side was chaotic and under staffed. Staff were abrupt and almost rude. Check in machine would not accept my booking for some reason."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:07 December 2010
Etienne
-What age are you? 51-70
Overall rating
Overall Rating:
"Of course, if one could get a direct flight between Belgium and Dominican Republic, he would avoid the stop in US"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: I have doubts about the usefullness formalised questions before checking in. Any potential terrorist will simply ly while answering these questions."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
2out of5
"Stopovers: The stopover in Philadelphia (flight and return flight) was very smooth. It meant nonetheless a huge loss of time."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
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