Flight reviews Aerosur La Paz El Alto (LPB) - Buenos Aires Pistarini (EZE)
Only eDreams' clients who have flown with Aerosur from La Paz El Alto (LPB) to Buenos Aires Pistarini (EZE) can publish comments and airline reviews here.
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| Aerosur | 3 reviews | 2.7 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
La Paz - Buenos Aires 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Value for money rating (experience/price):
3.5out of5
Check in and boarding rating:
1.7out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2.7out of5
Air stewards service:
3.3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
4out of5
Incident handling rating:
3out of5
3
3Customer reviews and ratings
Date:03 October 2011
karpi68
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
"there were no announcments of the extra taxes and fees at the airports (El Alto and Buenos Aires)"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: on the way back we had to wait 3 hours, they changed the gateinformation 3 times"
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
1out of5
Quantity of food:
2out of5
"Aircraft: dirty"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:31 August 2011
kailun
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 50 and 60
Access to the aircraft: Foot
"CheckIn: gate change without information, delay also"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:24 July 2011
HermannAndres
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"For the unexpacted longer flight (because of change of route), the delay and the bad service at the airports, the price where to high!"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
"CheckIn: We booked another flight..From La Paz via Cuchabamba to BsAs. The service-personal at La Paz was quite unfriendly and short with us. Firstly we didn't get an explanation why we had to fly via Cuchabamba AND Santa Cruz (we ask in spanish and english!). Later we just got the short answer, that is always like this. Further they meant "Where is your problem? You only have a two hour delay.."
Sorry, but this was far away from serving well to a costumer. Change of the route is ok. But not, if the flight is taking longer and if we have to pay the same price and when the service is that unfriendly."
Sorry, but this was far away from serving well to a costumer. Change of the route is ok. But not, if the flight is taking longer and if we have to pay the same price and when the service is that unfriendly."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
2out of5
"Aircraft: In Santa Cruz we had a delay of 1hr becouse of tecnical problems.
The cabin-crew was friendly. But I expacted more than a small sandwich for lunch."
The cabin-crew was friendly. But I expacted more than a small sandwich for lunch."
Stopovers
Stopovers:
3out of5
"Stopovers: At the second stopover we had a delay of one hour caused by tecnical problems."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
3out of5
Other incidents: Others
"Incidents: Other route of the flight then booked."
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