Flight reviews Air Berlin Vienna Schwechat (VIE) - Palma Mallorca
(PMI)
Only eDreams' clients who have flown with Air Berlin from Vienna Schwechat (VIE) to Palma Mallorca
(PMI) can publish comments and airline reviews here.
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| Air Berlin | 2 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Vienna - Palma Mallorca 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
4.5out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
2out of5
2
2Customer reviews and ratings
Date:07 September 2011
Natenumber2
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Stopovers
Stopovers:
3out of5
"Stopovers: not too long"
Date:15 August 2011
Beatty
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
"Unhappy with the luggage handling - damaged luggage."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: More care needs to be taken with handling luggage in and out of the hold. The zip on the front pocket of my suitcase (which is normally totally concealed under the flap of material) was torn right off the suitcase when I collected it the other end of the flight, leaving the pocket open with many things inside that could have fallen out. I think, luckily they were all still in the pocket. But the zip is now broken and the pocket is unusable."
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