Flight reviews Aeromexico Mexico City Juarez Intl Airport (MEX) - Cancun
(CUN)
Only eDreams' clients who have flown with Aeromexico from Mexico City Juarez Intl Airport (MEX) to Cancun
(CUN) can publish comments and airline reviews here.
Compare Aeromexico with other airlines
| Mexicana | 1 reviews | 3.0 | |
| Aeromexico | 2 reviews | 2.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Mexico City - Cancun 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
3out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1.5out of5
Luggage handling rating:
1out of5
2
2Customer reviews and ratings
Date:16 August 2011
Shelto
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: I madevan error on my travel date and the staff fixed it for me"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Date:29 July 2011
shua
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"general bad opinion of this airline, they first of all denied we had a flight, then the flight was delayed and then just to top it off the left our bags in our departing airport! service was poor and everyone had a massive lack of interest in helping us."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Access to the aircraft: Foot
"CheckIn: refused to believe we had a flight"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
"Aircraft: a bit run down and no air steward to be seen for the majority of the flight"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: lost our bags and left us waiting at the arrival airport for 7 hours to get them back without so much as an apology"
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