Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Royal Air Maroc from Casablanca Mohamed V (CMN) to Amsterdam Schiphol (AMS) can publish comments and airline reviews here.
Compare Royal Air Maroc with other airlines
Royal Air Maroc
1 reviews
2.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Casablanca - Amsterdam
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
2out of5
Check in and boarding rating:
4out of5
Aircraft rating:
1out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
3out of5
Incident handling rating:
2out of5
1
1
Customer reviews and ratings
Date:14 May 2010
nightdoc34
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
2out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
VIP lounge rating:
1out of5
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
2out of5
"Aircraft: Seats are not comfortable"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: Yes
Incidents
Incident handling rating:
2out of5
Other incidents: Waiting in the aircraft
"Incidents: There was fighting about 6 seats on economy class as a result 45 min delay."