Finnair AY Flight reviews Finnair Brussels Brussels National (BRU) - Helsinki Helsinki Vantaa (HEL)

 
Only eDreams' clients who have flown with Finnair from Brussels Brussels National (BRU) to Helsinki Helsinki Vantaa (HEL) can publish comments and airline reviews here.

Compare Finnair with other airlines

Lufthansa 2 reviews 4.5  
Brussels Airlines 2 reviews 4.5  
Finnair 3 reviews 4.3  
Air Baltic Corp 3 reviews 4.0  
Blue1 1 reviews 4.0  
Scandinavian Airlines 2 reviews 2.5  
Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
Brussels - Helsinki
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating: 
4.3 out of 5
4.3out of5
Check in and boarding rating: 
4.3 out of 5
4.3out of5
Aircraft rating: 
4.3 out of 5
4.3out of5
Comfort/Space between seats: 
3.3 out of 5
3.3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2.5 out of 5
2.5out of5
Luggage handling rating: 
4 out of 5
4out of5
3
3
Customer reviews and ratings
Date:02 December 2009
albert
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
3 out of 5
3out of5
"why don't you ask me about the return flight? total disaster more than 3h delays and no suitcases delivered yet; It has been 2 days."
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
2 out of 5
2out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Lost Luggage: No
Date:19 September 2009
pekka
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
VIP lounge rating: 
5 out of 5
5out of5
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Date:01 July 2009
sprouty
Overall rating
Overall Rating: 
5 out of 5
5out of5
"Finnair generally doesn't let you down."
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
5 out of 5
5out of5
"Aircraft: With a half-empty plane, it was a nice and calm flight. The stewardesses were very friendly and polite (as always with Finnair -- in my experience), and even offered blankets and pillows without me having to ask (it was an early morning flight)."
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
 
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